MUSE Platinum

2026

Coach x The Sims 4

Entrant

Coach

Category

Strategic Program - PR Campaign

Client's Name

Coach

Country / Region

United States

Gallery

About The Entry

Building off Coach’s success of its 2024 debut into gaming, bringing its Spring campaign to players on Roblox and Zepeto, Coach decided to tap into gaming once again as a tool to amplify its “Courage to Be Real” brand purpose and ignite fandom.
In January 2026, Coach launched its virtual collection in The Sims 4. Rather than interrupt gameplay with traditional static branding placements, the integration was designed for seamless brand immersion by enriching the creative systems players already loved.
The collection saw the addition of nine virtual wearables based, offering 65 different print and colour variations to create hundreds of outfit combinations. Leaning into Sims worldbuilding, the in-game collection also offered branding in both English and Simlish, The Sims 4’s own language, for further immersion. In build mode, Coach’s signature Tabby and Brooklyn handbags were added, allowing players to infuse their interiors with Coach’s New York style, alongside a Coach trunk, that featured three pre-styled looks to trigger in-game moods – Playful, Flirty and Confident – when worn.
To bring this story to life and engage the dedicated Sims community, Coach implemented an integrated communications programme spanning media relations, creator partnerships, product gifting and community activation.
To generate impactful gaming media coverage, Coach prioritised outreach to top tier gaming and lifestyle publications, offering exclusive interview access with Coach C-Suites for thought leadership opportunities, to produce coverage that would resonate with audiences.
To ensure the collaboration landed positively with the community, a strategic influencer approach was imperative for social amplification. Based on research around Gen-Z’s preference for short form video, with 64% naming TikTok as their top social platform, Coach deployed a TikTok-led influencer campaign that spanned paid influencer content, earned influencer product seeding and a community competition.
Robust auditing led to the selection of 11 creators for paid partnerships, and 12 creators for value-exchange gifting. This research ensured that all creators, in addition to Sims 4 content, had a relevant audience composition, strong engagement, and a tone of voice that aligned with Coach’s brand purpose, positioning them as credible community tastemakers and brand evangelists.

Credits

SVP Global Visual Experience at Coach
Giovanni Zaccariello
Digital Director of Visual Experience at Coach
David Lehman
Snr. Director, Consumer Experience & Influencer at Coach
Amanda Viscelli
Associate Manager, Global Influencer & Creator Marketing at Coach
Vanessa Acosta
Snr. Manager, NA Creator & Influencer Marketing Retail & Outlet at Coach
Macketta Johns
Director, Global Brand Communications at Coach
Brooke Hudson
Associate Manager, Global Brand Communications at Coach
Olivia Pandolfo
Digital Project Manager at Coach
Tamara Bastaki
Assistant Manager, Emerging Platforms & Experiential Technology at Coach
Qinru Zhang
Design Associate, Ready-to-Wear at Coach
Corie Borgerhoff
Founder & Director at Swipe Right
Kirsty Endfield
Associate Account Director at Swipe Right
Lauren Crowther
Senior Account Manager at Swipe Right
Diana Place
Senior Account Manager at Swipe Right
Tori Murray
Account Executive at Swipe Right
Hannah Barrett
Associate Account Executive at Swipe Right
Karla Murray
Co-founder & Design Director at CyCyMyMy
Cynthia Bryan
Executive Producer at CyCyMyMy
Diane Knarr
Designer at CyCyMyMy
Reem Hinedi
Client Director at GeeIQ
Emmy Pollock
Client Executive at GeeIQ
Zuzana Kolenova
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