Interview
United States
Zhenwen Zhang is a Senior UX Designer with a multidisciplinary background spanning UX, interaction, architecture, and digital experience design. With dual Master’s degrees in Digital Media and Architecture, he approaches design spatially, visually, and behaviorally, creating experiences grounded in research and real human insight.
1 Congratulations on your achievements in the MUSE Creative Awards! Could you start by introducing yourself or your agency? Can you also share a bit about your journey into your current industry?
I’m a Senior UX Designer with a multidisciplinary background that bridges UX, interaction, architecture and digital experience design. I have over 7 years of experience in UX design and research, focusing on E-commerce, Retail, and Tech, alongside 3 years of Interaction and architecture design experience. I hold dual Master’s degrees — one in Integrated Digital Media from New York University, where I focused on UX and visual design, and another in Architecture with a concentration in Interaction Design. This combination of disciplines has deeply shaped my holistic approach to design, allowing me to think spatially, visually, and behaviorally at the same time. Beyond my professional work, I’m also a photographer, vlogger, and art enthusiast. I love experimenting with creative mediums to better understand how people experience the world. My guiding philosophy is that great design should be grounded in research and evidence—not assumptions—and that the most impactful experiences are both meaningful and measurable.
2 What inspired you to submit your work for this competition, and what does winning mean to you personally and professionally?
I’m genuinely thrilled to have both projects recognized this year. I submitted them because the MUSE Creative Awards celebrates not only aesthetic creativity but also the impact design can have on people’s experiences. For me, these awards affirm my belief that design should go beyond the screen — that it can be felt and lived. Professionally, they motivate me to keep exploring emerging technologies like VR and sensory design to make accessibility and environmental awareness more tangible.
3 Can you share the story behind your success? What inspired its creation, and what do you feel it represents in today’s industry?
Both Access for All and FEELIT began with empathy — with the question of how design can help people better understand the world around them. Access for All grew out of my architecture background and my desire to bridge physical and digital accessibility. It allows designers to experience accessibility barriers firsthand through VR. FEELIT, on the other hand, was inspired by our emotional connection to weather — translating temperature, humidity, and atmosphere into touch and light.
4 What do you believe set your project apart in such a competitive field? Were there specific elements or strategies that made it shine?
I believe both projects stood out because they challenge the traditional boundaries of UX design. Instead of focusing solely on digital screens, they explore how people can physically and emotionally experience data and accessibility. These ideas aren’t just concepts — they are fully prototyped and tested experiences that bring together design, psychology, and emerging technology.
5 Every project has its challenges. Can you share a significant obstacle you faced during this process and how you overcame it?
For Access for All, one major challenge was ensuring the virtual simulations were realistic enough to accurately represent ADA conditions. I had to collaborate closely with developers and accessibility experts to calibrate distances, slopes, and interactions in VR. For FEELIT, the challenge was translating intangible weather data into physical sensations without losing its poetic subtlety — balancing engineering precision with emotional intention. In both projects, iterative prototyping and user testing were essential.
6 Winning an award of this caliber often brings recognition. What do you hope this achievement will mean for your career, your team, or your agency in the long run? Have you already noticed any changes or opportunities arising from this recognition?
Winning reinforces my goal of using design as a bridge between empathy and technology. It opens new conversations about accessibility innovation and sensory experience design. It also gives my collaborators a meaningful boost — a reminder that creative experimentation and purpose-driven design are worth pursuing even without a large team or budget.
7 What has the reaction been from clients, audiences, or stakeholders about your winning entry? Any feedback or memorable moments that stand out?
The response has been overwhelmingly positive. Many peers reached out saying that Access for All helped them rethink how they teach or present accessibility. For FEELIT, people described it as both poetic and eye-opening — something that made them think differently about climate and perception. Those reactions remind me why I design: to evoke curiosity, empathy, and reflection.
8 For those aspiring to achieve similar success, what advice would you offer to help them not only thrive in their industries but also craft compelling, award-worthy entries? Are there specific practices, mindsets, or strategies you believe are key?
My biggest advice is: don’t chase awards — chase meaning. Awards are a byproduct of authenticity and persistence. When you create something that genuinely solves a problem or changes how people feel, recognition naturally follows. I believe three elements matter most: Empathy: Start with real people, not assumptions. Observe, listen, and design with compassion. Curiosity: Never stop experimenting. Some of my most impactful ideas grew from failed prototypes that led me somewhere unexpected. Storytelling: Even the most technical projects need a narrative. Frame your work as a journey — the “why” behind it often matters more than the “what.”
9 The creative industry is constantly evolving. How do you view these changes, and where do you hope to position yourself in the future?
We’re witnessing a shift from purely digital design toward experiential ecosystems — where physical, digital, and sensory interactions merge. AI, VR, and spatial computing are redefining what “interface” means, yet they also remind us how essential human sensitivity still is. I see myself at the intersection of UX, emerging technology, and accessibility innovation — helping shape experiences that everyone can understand and feel. My goal is to continue pushing boundaries in multi-sensory design, creating systems that respond not only to user input but to emotion, context, and inclusion. In the long run, I want to inspire a generation of designers to see technology not as a barrier but as a bridge — connecting empathy with innovation.
10 Entering awards can be daunting for many, especially those just starting out. What would you say to individuals who have limited experience, or are hesitant to showcase their work in competitions? How can they build confidence and see the value in participating?
I completely understand that hesitation — I felt the same way when I first started submitting my work. It’s easy to think, “I’m not ready yet” or “My work isn’t perfect.” But in reality, no project ever is. What matters most is sharing your perspective and learning from the process. Competitions like this aren’t just about winning; they’re opportunities for reflection. They push you to articulate your ideas clearly, celebrate your growth, and connect with a global creative community. Even if you don’t take home a trophy, the experience helps you see your work differently — and that clarity often becomes the foundation for your next success. My advice is: start small, stay curious, and don’t wait for validation to create something meaningful.
11 Creativity thrives on community. What message would you like to share with fellow creatives, marketers, and advertising professionals?
I’d say that collaboration is the most underrated creative skill. No great idea exists in isolation. The best work happens when designers, developers, and thinkers share ownership of the process and respect each other’s craft. We live in an era where creativity is no longer confined to a single discipline — a designer might code, an engineer might storyboard, and a marketer might shape the narrative.
12 Winning is a team effort in many cases. Is there someone or a group of people you’d like to dedicate this achievement to, and why?
I’d like to dedicate this achievement to Ye He, who has been a creative partner and close collaborator throughout these projects. She’s not only a talented developer, designer, and artist, but also someone who shares the same curiosity about the intersection of technology, emotion, and human experience. Her technical precision balanced my conceptual vision — she transformed many of the most challenging ideas into working prototypes and interactive models. Beyond her skills, her optimism and creative resilience continually inspired me to push boundaries and keep the work grounded in empathy and beauty.
13 If you could describe your award-winning entry in one sentence, what would it be and why?
An exploration of how technology can help people not just see or hear the world — but truly feel it. Both Access for All and FEELIT transform abstract ideas like accessibility and climate awareness into physical, emotional experiences. They invite people to engage through empathy, reminding us that design’s purpose is to connect human senses with understanding.
14 Finally, what’s next for you? Any exciting projects or upcoming goals that you’d like to share with us and the audience?
I’m currently expanding Access for All into a retail UX focused application. After spending several years designing experiences for the retail and e-commerce industry, I’ve realized how physical accessibility and digital accessibility often overlap — and how important it is to bridge the two. The next phase of Access for All will adapt its virtual reality simulations for retail environments, helping design teams test store layouts, fixture placements, and customer flow through an accessibility lens. The goal is to make inclusivity a measurable, testable part of spatial UX — ensuring every shopper, regardless of ability, can navigate retail spaces comfortably and independently.
Entrant Company
Zhenwen Zhang, Ye He
Category
Experiential & Immersive - Virtual Reality
Entrant Company
Zhenwen Zhang, Ye He
Category
Experiential & Immersive - Hologram / Projection