Interview
Ethos, Saudi Arabia
Feras AlRefaei is a Senior Producer with more than 10 years of experience across marketing, communications, and creative production in Saudi Arabia. At Ethos, an award-winning production house, he helps bring ambitious ideas to life through thoughtful storytelling, strong creative direction, and purposeful production.
1 Congratulations on your achievements in the MUSE Creative Awards! Could you start by introducing yourself or your agency? Can you also share a bit about your journey into your current industry?
I’m Feras AlRefaei, a Senior Producer with more than 10 years of experience in marketing, communications, and creative production across Saudi Arabia. I’m part of a creative and production ecosystem that brings together marketing, communication, and production capabilities. Our work is focused on developing ideas that are not only creatively strong, but also relevant to the audience and effective for the client’s objectives. Ethos is an award-winning production house based in Saudi Arabia. Our name is inspired by Aristotle's concept of ethos, the balance between passion and prudence, and it is the bar we hold each project to. From commercials to branded content and film, our team blends strategic thinking with visual innovation to craft work that resonates locally and internationally. With hands-on experience across large-scale campaigns, post-production, and multi-platform storytelling, we collaborate closely with our clients to transform concepts into visually compelling narratives that leave a lasting impression. Receiving recognition at the MUSE Creative Awards is particularly meaningful because it reflects the combination of creativity, strategic thinking, and execution that we aim to bring to every project.
2 What inspired you to submit your work for this competition, and what does winning mean to you personally and professionally?
We decided to submit our work because we believe good creative work deserves to be seen and evaluated alongside work from the global creative community. Awards are not the reason we create, but they provide an opportunity to benchmark our work against international standards and gain recognition for the teams and partners behind it. Personally, winning the MUSE Creative Awards is a proud moment because it represents years of experience, learning, and taking on increasingly challenging projects. Professionally, it reinforces our belief that work created in Saudi Arabia can compete on an international level while still being rooted in our local culture, audience, and perspective. Most importantly, the recognition belongs to the entire team. It is a reflection of the collaboration, commitment, and attention to detail that goes into bringing an idea from concept to final execution.
3 Can you share the story behind your success? What inspired its creation, and what do you feel it represents in today’s industry?
The story behind our success is really a story of evolution. Over the years, we have worked across different industries, clients, and types of projects, and each experience has shaped the way we approach creativity and production. What inspires our work is the challenge of finding the right balance between a strong idea, meaningful storytelling, and effective execution. We don’t believe creativity should exist simply for the sake of looking good; it should serve a purpose, connect with the audience, and deliver something valuable for the client. I believe our recognition at MUSE represents the growing strength of the creative industry in Saudi Arabia. The market is developing rapidly, with local talent, ambitious brands, and increasingly sophisticated audiences. It shows that work coming from Saudi Arabia can have a distinct local identity while meeting international creative standards. For us, the award is not just recognition of one project. It represents the progress we have made as a team and our ambition to continue producing work that can compete both locally and internationally.
4 What do you believe set your project apart in such a competitive field? Were there specific elements or strategies that made it shine?
I believe the project stood out because of the balance between a strong creative idea and high-quality execution. Every element, from the concept and storytelling to the visual direction and production, was carefully developed to serve the audience and the client’s objectives. Most importantly, it felt authentic, purposeful, and relevant.
5 Every project has its challenges. Can you share a significant obstacle you faced during this process and how you overcame it?
One of the biggest challenges was managing the production while maintaining the creative vision within the time and resource limitations. At the same time, having the trust of our partners made the project feel very personal to us, which naturally created additional pressure to deliver our best work. We overcame this through strong planning, communication, and collaboration, while staying focused on the core idea and quality of execution.
6 Winning an award of this caliber often brings recognition. What do you hope this achievement will mean for your career, your team, or your agency in the long run? Have you already noticed any changes or opportunities arising from this recognition?
Personally, this recognition means a lot to me because it feels like a reflection of the journey, the long hours, and the people I’ve worked with along the way. I hope it gives the team more confidence to take on bigger challenges and reminds us that the work we create here can stand alongside the best internationally. For me, it’s also motivation to keep learning, growing, and pushing myself creatively.
7 What has the reaction been from clients, audiences, or stakeholders about your winning entry? Any feedback or memorable moments that stand out?
The reaction has been very positive, especially from our clients and partners. What stood out to me most was seeing how proud they were of the recognition and knowing that they felt the award reflected the work we created together. That was probably the most rewarding part for me not just winning, but being able to share that moment with the people who trusted us with the project.
8 For those aspiring to achieve similar success, what advice would you offer to help them not only thrive in their industries but also craft compelling, award-worthy entries? Are there specific practices, mindsets, or strategies you believe are key?
My advice is to focus on the work first and the award second. Create something you genuinely believe in, stay close to the purpose of the project, and don’t be afraid to challenge the usual way of doing things. Strong collaboration is also essential to listen to your team, trust the process, and be open to learning. If the work is honest, purposeful, and well executed, the recognition will follow.
9 The creative industry is constantly evolving. How do you view these changes, and where do you hope to position yourself in the future?
The creative industry is changing very quickly, especially with technology, AI, and the way audiences consume content. I see that as an opportunity rather than a challenge. I want to stay adaptable, keep learning, and find ways to use new tools without losing the human side of creativity and storytelling. In the future, I hope to be part of work that pushes creative boundaries in Saudi Arabia and has an impact beyond the region.
10 Entering awards can be daunting for many, especially those just starting out. What would you say to individuals who have limited experience, or are hesitant to showcase their work in competitions? How can they build confidence and see the value in participating?
I would say don’t wait until you feel completely ready. Your work doesn’t have to be perfect or come from years of experience to be worth sharing. Entering awards is a great way to learn, benchmark yourself, and gain confidence. Even if you don’t win, putting your work out there allows you to see how it compares and gives you something to build on. Start with the work you believe in, tell its story honestly, and let the experience push you to improve.
11 Creativity thrives on community. What message would you like to share with fellow creatives, marketers, and advertising professionals?
My message would be to support each other, share knowledge, and never stop learning. The creative industry is stronger when we collaborate rather than compete. There is so much talent in our region, and I believe we can achieve even more when we give each other the space and confidence to create, experiment, and take risks.
12 Winning is a team effort in many cases. Is there someone or a group of people you’d like to dedicate this achievement to, and why?
Absolutely. I would dedicate this achievement to the entire Ethos team and everyone who trusted us throughout the project. A special thank you to our clients and partners for giving us the trust and creative freedom to bring the work to life. I’m proud that this recognition represents the dedication, long hours, and teamwork behind Ethos and the work we create together.
13 If you could describe your award-winning entry in one sentence, what would it be and why?
I think what set the project apart was how we turned an emotional reality into a visual experience. The idea of making the world physically stop through cinematography and VFX allowed the audience to feel the shock of a diagnosis, while the story gradually brought the world back to life through hope, family support, and awareness.
14 Finally, what’s next for you? Any exciting projects or upcoming goals that you’d like to share with us and the audience?
What’s next for me is continuing to grow, take on bigger creative challenges, and work on projects that have a real purpose and impact. Being part of Saudi Arabia’s rapidly growing creative industry gives us incredible opportunities to do that. For me and the Ethos team, the goal is to keep raising the bar, creating work we’re proud of, and telling stories that can make an impact both in Saudi Arabia and beyond.
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Ethos Production House
Category
Video - Cause / Awareness
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Ethos Production House
Category
Video - Medical