Terms and Conditions

By entering the competition, you agree and acknowledge that the MUSE Creative Awards is permitted to receive your registration data.

MUSE Creative Awards (MUSE Awards) assumes all entries are original and the entrant either owns the submission or has permission from a client or other appropriate party to enter the work, with all rights granted therein. In the event that an entrant without such rights submits an entry, the entrant will not be eligible for the competition. MUSE Creative Awards (MUSE Awards) is not liable for any copyright infringement on the part of the entrant. Submission of any entry acknowledges the right of MUSE Creative Awards to use it for exhibition and publication in any medium, however work entered into the competition can remain private upon written request from the entrant.

Copyright and all other rights remain that of the entrant. All entrants understand and agree that any work submitted to the competition may be used by the MUSE Creative Awards, International Awards Associate Inc and its media partners for marketing and promotional purposes of the competition only, including in any media such as exhibitions, print and digital media directly related to the MUSE Awards competition.

Timely submission of an entry meeting the eligibility requirements and payment of the entry fee as stated herein ensures that an entrant's work will be reviewed and considered for recognition. No other representation or warranty is made by MUSE Creative Awards concerning entries and all implied warranties are hereby expressly disclaimed.

If an entrant's submission receives an award, the manner and details of announcing such nomination and award is strictly within the discretion of MUSE Creative Awards. Entrant understands that all awards may not be given or publicized in the same manner or form.


Submission:

  • Entries must be produced within the last TWO (2) calendar years up through the final deadline.
  • All entries must be submitted for judging exactly as published or implemented and may not be modified for the competition. The MUSE Creative Awards may request proof of initial production and/or publication date.
  • The Award reserves the right to re-categorize incorrectly classified entries.
  • Judges reserve the right to withhold an award in a category if submissions do not meet their expectations.
  • The MUSE Creative Awards and International Awards Associate Inc’s decision are final in its sole discretion and binding in relation to all matters relating to Competitions and may not be subject to any discussions or correspondence.


Order Processing and Quality Assurance:

We pour immense effort into ensuring that your orders are processed in a timely manner and that the merchandise you receive meets our strict quality standards. Every piece you order from our store is a reflection of our commitment to excellence, and we sincerely hope they bring joy and pride to your experience with the MUSE Creative Awards.

Refund Policy:

In our constant quest for clarity and transparency, we feel it is essential to elucidate our refund policy. Once the shipment or merchandise has been received, refunds will not be issued under any circumstances, but will be considered for the following situations:

  • The item(s) you received is damaged.
  • The item(s) you ordered is missing from your shipment.

We understand that situations change, preferences evolve, and sometimes second thoughts emerge. However, it's crucial to highlight that we cannot accept reasons such as denial of the purchase, incorrect order placement, change of heart regarding an item, or desires for a refund in exchange for the returned merchandise.

If your items are damaged or missing upon arrival, please get in touch with our dedicated support team at info@museawards.com at the earliest convenience.

All shipment concerns are taken into account very seriously. Therefore, any reported issues will be meticulously reviewed by the dedicated awards team before any resolution, such as issuing a refund, is considered. Please be advised that the final decision in such matters rests solely with the MUSE Creative Awards team, as we strive to protect the interests and uphold the rights of all parties involved.


We Have No Obligation to Adjudicate IP Claims

Claimants and users must understand that we are not an intellectual property tribunal. While we and our Designated Copyright Agent may in our discretion use the information provided in order to decide how to respond to infringement claims, we are not responsible for determining the merits of such claims. If a user responds to a claim of infringement by providing assurances that its content is not infringing, the user agrees that if we thereafter restore or maintain the content, the user will defend and hold us harmless from any resulting claims of infringement brought against us and our Designated Copyright Agent.


Acceptance of the Contest Rules

Participation in this competition implies acceptance of each and every one of these rules and the final decision of the jury. The Organization may resolve any case not provided therein.