Sanford Health

Sanford Health was seeking to transform their digital landscape for their Health Services side of the business to be customer centric: For 482 clinics, 1,400 physicians, 190,000 plan members, and nearly 50,000 employees in the Dakotas and Minnesota. <br><br>The new website is powered by Sitecore & Coveo and brings relevant information about its Physicians, Locations, Classes and Events, and Newborn Announcements throughout the entire organization. Specifically doing so by utilizing Geo Location, Machine Learning and Personalization. <br><br>Being built on the scalable platform, Sitecore, allows for additional business units (sanfordhealthplan.org) and their Women's Health (edith.sanfordhealth.org) to take advantage of shared data and analytics.<br> <br>The two primary functions on the website are:<br> <br>Find a Doctor (https://www.sanfordhealth.org/doctors)<br> <br>This section of the website will utilize GEO IP location services to help consumers identify which Physicians are closest to their location. Additionally the faceted navigation (powered through Coveo) helps users narrow down the results to their specific needs. <br> <br>Find a Location (https://www.sanfordhealth.org/locations) <br> <br>This section of the website will utilize GEO IP location services to help consumers identify which locations are nearest to them. Refining their results based on specialties, facility type and other criteria helps consumers narrow in on the appropriate location for their needs. This page also display hours, wait times, and if necessary facility closing information. <br> <br>Additionally there are other critically important areas of the website to look at as well:<br> <br>Videos (sanfordhealth.org/videos)<br>? Powered by Coveo through an integration with Brightcove <br>Classes and Events (sanfordhealth.org/classes-and-events)<br>? Powered by Coveo utilizing custom development and personalization through Sitecore <br>Newborn Information (sanfordhealth.org/patients-and-visitors/newborn-search)<br>? Repository of Newborn information for consumers and families that is pushed out through a custom API to local newspapers<br><br>Medical Services (sanfordhealth.org/medical-services)<br>? Listing of the most prominent medical services offered for Sanford?s customers<br><br>Patient and Visitors (sanfordhealth.org/patients-and-visitors)<br>? Repository of information for patients and their families<br>