MUSE Gold

2021

Walmart and Nextdoor provided solutions to connect neighbors

Entrant

Seven2

Category

Strategic Program - COVID-19-Related

Client's Name

Nextdoor + Walmart

Country / Region

United States

About The Entry

During the height of the pandemic, Walmart + Nextdoor brainstormed a way to connect neighbors in need with neighbors who wanted to help: the Help Map. This tool allowed vulnerable neighbors to coordinate pickup and delivery of items they needed with someone nearby who was already planning a shopping trip contact-free. On the Help Map, members pinned their house with an accompanying description of how they could help and neighbors in need reached out in droves. There were 10.5+ million unique visitors during Walmart’s sponsorship and 35,000 neighbor connections. Nearby Walmart and Sam’s Club stores were also pinned to direct errand-runners to those locations. Beyond the Help Map, Walmart sponsored Neighbors Helping Neighbors groups on Nextdoor to further promote this amazing tool and 114k members joined. This effort was a true success in numbers, but more importantly, in promoting the core Nextdoor tenant: spreading kindness.

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