MUSE Silver

2024

Know PK Deficiency: Diverse Experiences

Entrant Company

HashtagHealth Agency

Category

Social Media - Healthcare & Pharma

Client's Name

Agios Pharmaceuticals

Country / Region

United States

Pyruvate kinase (PK) deficiency is a rare genetic disorder characterized by red blood cells breaking down too quickly, resulting in a range of symptoms including weakness, fatigue, and jaundice. Symptoms can be variable and affect people very differently—in some cases, PK deficiency can be life-threatening at birth, while others may have mild or no symptoms and go undiagnosed until adulthood.

The effects of PK deficiency can be life-altering, physically debilitating, and emotionally draining, impacting people in diverse ways throughout their lifetime. It can affect people across different stages of life, socioeconomic backgrounds, and levels of home and community support. People living with PK deficiency rarely meet another person with this condition, and often rely on social media as an outlet to feel less alone and isolated.

Agios brought together a diverse group of people affected by PK deficiency, featuring people at various stages of life, who received diagnoses at different ages, who have experienced PK deficiency at varying degrees of severity, and caregivers of individuals with PK deficiency. We captured them sharing their experiences in hopes of showcasing real diverse PK deficiency experiences to:

(1) highlight the impact of connecting with someone affected by the same rare disease
(2) capture similarities and differences real people have experienced living with or caring for someone living with PK deficiency, speaking to the variability associated with this disorder and helping viewers feel less alone or isolated

The video series launched on the Know PK Deficiency YouTube channel and social media channels in February 2023, resulting in:

• >72K video views
• 270+ hours of watch time on YouTube
• 208K seconds viewed on Facebook
• >290K impressions across all social channels

Overall, it was incredible to see how this creatively distinguished campaign made such an impact in driving support and awareness within the rare disease community and beyond.

Credits

Associate Director, US Marketing/Agios Pharmaceuticals
Jacalyn El Heneidi
Associate Director, Commercial Analytics/Agios Pharmaceuticals
Larry McGonigle
Managing Partner, Creative and Strategy/HashtagHealth
Kristin Hassan
VP, Accounts and Operations/HashtagHealth
Jessica Rider
Account Director/HashtagHealth
Liz Persau
Associate Creative Director/HashtagHealth
Nicole Desiderio
Copywriter/HashtagHealth
Elaine Chow
Graphic Designer/HashtagHealth
Dave Sherby
Video Editor/HashtagHealth
Brian Pisani
Photographer/Jim McGuire Photography
Jim McGuire
Production/Jim McGuire Photography
John Merrick
Sound/Jim McGuire Photography
Gavin Harwitt
Hair and Makeup/Jim McGuire Photography
Jennifer Yates
Hair and Makeup/Jim McGuire Photography
Angie Cottone
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