MUSE Platinum

2025

Hilton: Full-Funnel Recruitment Social

Entrant

Hilton

Category

Social Media - Recruitment

Client's Name

Country / Region

United States

Hilton’s recruitment social media strategy is a high-performing extension of our global employer brand. Built on a foundation of paid media, targeted campaigns, and engaging organic content, our channels work in harmony to create a seamless candidate experience, from first impression to application.
At the top of the funnel, our always-on paid Meta (Instagram & Facebook) campaigns, developed with Shaker Recruitment Marketing, generate awareness and nurture interest in Hilton careers. Industry benchmarks show it can take 7–12 impressions before a candidate engages meaningfully, which is why we meet weekly with our agency to refine creative, adjust targeting, and scale performance.
Layered into this are niche, geo-targeted campaigns on Meta and LinkedIn that support lower-funnel hiring including seasonal roles, urgent talent pipelines, and local hiring events. To complement our paid strategy, we’ve optimized Hilton’s organic presence, particularly on Instagram, Facebook, and our job board profiles, to bring our employer brand to life. Our @HiltonCareers Instagram account, launched in 2016, now has over 57K followers.
All content, paid and organic, is rooted in Every Job Makes the Stay, our global employer brand platform and a direct extension of Hilton. For the Stay. Through this lens, we spotlight real Team Members across regions, departments, and seniority levels, highlighting benefits, recognition, growth, inclusion, and the many reasons Hilton is a Great Place to Work.
Together, our integrated social media strategy is more than a marketing channel, it’s a high-performing recruitment engine that attracts top talent, builds trust, and drives applications at scale.

Credits

Sr Manager, Recruitment Marketing & Employer Brand
Ciara Salg
Analyst, Employer Brand & Recruitment Marketing
Ally Bloss-Baum
Analyst, Employer Brand Content
Meagan Axle
Shaker Recruitment Marketing
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