MUSE Gold

2026

Blacktown Live - The Late Night Wrap-Up

Entrant

Blacktown City Council

Category

Integrated Marketing - Internal Campaign

Client's Name

Country / Region

Australia

About The Entry

The Problem: The "Engagement Gap"
Every year, Blacktown City Council faced a common public sector hurdle: the ‘ticking the box’ exercise. Traditional end-of-year videos were often static, uninspiring reports of metrics and milestones that failed to engage Council’s 2,000+ employees or the diverse community they serve. We realized that to truly celebrate their achievements, we needed to move beyond the screen and bridge the gap between a corporate update and a genuine human connection.
The Solution: A Late Night Revolution
We didn't just want to shoot another video; we wanted to blow everyone's minds. The solution was Blacktown Live, a high-octane, immersive experience modelled after a late-night talk show.
Teaming up with Shootsta, we transformed the Coliseum at West HQ into a professional television studio. To anchor the event, we secured Australia’s most iconic talk-show host, Rove McManus. This wasn't a standard presentation; it was a full-scale production featuring:
Five Director-Led Creative Videos: We collaborated with each directorate to produce their own unique ‘hero’ content, ranging from a superhero-themed asset report to a comedic ‘hostage negotiation’ style planning video.
A ‘Staff as Stars’ Philosophy: From a local first-aider to a long-serving 55-year veteran, the show turned the lens on the people behind the projects.
Interactive Engagement: Real-time games like ‘Know Your Council’ pitted staff members against the Mayor and CEO, shattering traditional hierarchies through humour.
The Story: From Chaos to Connection
The journey was fraught with ‘production-killing’ hurdles. With only a two-month window, the team faced silent talent leads, venue scarcities, and a last-minute date change that threatened to derail the entire project.
Miraculously, the stars aligned on December 12. Over 800 employees filled the Coliseum, creating the largest turnout for any council-run staff event in history. The result was a project that redefined how a local government communicates: transitioning from a checklist to a ‘crowning achievement’ that fostered community pride and employee morale.

Credits

Senior Coordinator Communications and Marketing
David Powell
Video Communications Officer
Takayuki Hatanaka
Corporate Communications Officer
Bryce Quigley
Internal Communications Officer
Shelly Misra
Marketing Assistant
Caitlin Lessels
Graphic Designer
Julie Narline
Executive Manager Communications and Marketing
Robert Grieve
Rebecca Cooper
Manuela Harper
Andrea Sultana
Marie Ackhurst
Sonia Davis
Naomi Wood
Isidora Trovato
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