MUSE Gold

2026

Agentforce City: Putting Enterprise AI to Work on Main Stree

Entrant

Left Field Labs

Category

Event - B2B

Client's Name

Salesforce

Country / Region

United States

About The Entry

Agentforce is Salesforce's most important AI story, and Dreamforce 2025 had to prove what an agentic system actually does. Agentic AI is abstract, and B2B decision makers need to see it operating inside contexts they recognize before they can apply it to their own business. Stage demos and keynote claims were never going to close that gap. Salesforce also needed to scale past 2024, expanding partner participation and demo volume without diluting a single narrative.
The Idea
So we asked one question: what if the best way to prove the value of enterprise AI is to build a city powered by it?
Left Field Labs designed and engineered Agentforce City, a walkable Main Street built inside Dreamforce, where 17 branded storefronts and 32 interactive demos placed Agentforce inside the workflows of Equinox, Lululemon, Volkswagen, Pandora, PepsiCo, UChicago Medicine, DeVry University, and Lennar, giving buyers across retail, healthcare, education, automotive, hospitality, and consumer goods a version of Agentforce they recognized as their own.
The Build
Storefronts spanned a footprint the size of a football field and a half, each reverse-engineered from public research, site visits, and brand photography. A 14-foot Activation Tower with interactive touchscreens opened each visit and routed attendees to the industry track matching their role, and three pagodas representing the Agentforce powergrid anchored the demo zones. Unified lighting, sound design, and a purple signature marking every Agentforce interaction made 17 separate builds read as one system. Demos ran live: PepsiCo's bodega adjusted promotions against real-time inventory, Lennar ran a DIY home-design interface, and DeVry produced LinkedIn-ready portraits. 57,000 collectible pins tracked attendee progress across the length of the experience.
The Results
Agentforce City made an abstract platform concrete and moved the numbers Salesforce measures. Roughly 40,000 visitors moved through the city, generating a 1,376% year-over-year increase in digital scans, evidence that attendees were working the demos in depth. Customer stories on the floor grew from six in 2024 to 17 in 2025, and Agentforce City became one of Dreamforce's most visited and most photographed destinations, extending its reach well beyond the people who walked it.

Credits

Left Field Labs
Colleen Musgrove
Left Field Labs
Don Hair
Left Field Labs
Piper Montsei
Left Field Labs
Chloe Raison
Left Field Labs
Rocky Riccardi
Left Field Labs
Jered Cuenco
Left Field Labs
Josh Hill
Salesforce
Mai Green
Salesforce
Jill Crowe
Salesforce
Emily Johnson
Salesforce
Megan Salamun
Salesforce
Jason Berena
Salesforce
Allie Wayne
Salesforce
Nathan Hackett
Salesforce
Ed Park
Salesforce
Steve Tornello
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