2020

Louisiana.gov

Entrant Company

Louisiana Interactive

Category

Website - Government

Client's Name

Division of Administration - Office of Technology Services

Country / Region

United States

Louisiana.gov is designed to quickly and efficiently direct users to government sanctioned digital resources meeting their needs. This is primarily accomplished by providing an in-depth index of all online services available from the state, detailed location and contact information for state agencies, and an interactive system to match user input with the most appropriate source of information. The site also features an automated chatbot named "ReauxBot" to help point users to accurate information and a search bar that posts results from within the site as well as results from over 140 state domains side by side for the user.