1 Congratulations on your achievements in the MUSE Creative Awards! Could you start by introducing yourself or your agency? Can you also share a bit about your journey into your current industry?

Thank you! My name is Qianyu Liang, and I’m a UX researcher with years of experience in EdTech, healthcare, and gaming. I started my career as a TV journalist, which gave me a strong foundation in asking the right questions and uncovering meaningful stories. Later on, I also explored design work because I’ve always been drawn to clean, beautiful design and the way it shapes experiences. Eventually, I realized that my true passion lies in research—where I can combine curiosity, storytelling, and design sensitivity to understand users deeply and turn insights into product impact. Over the past few years, I’ve led research projects, always aiming to connect user stories with design teams in a way that makes products both functional and delightful.

2 What inspired you to submit your work for this competition, and what does winning mean to you personally and professionally?

I decided to submit my work because I wanted to share it with a wider audience and see how it stands in a global creative space. For me, it’s not just about the project itself, but about showing how research and design can create real impact. Winning means a lot to me. On a personal level, it feels like recognition of the hard work and challenges I’ve overcome. On a professional level, it gives me greater confidence and motivation to keep pushing my work forward and exploring new opportunities.

3 Can you share the story behind your success? What inspired its creation, and what do you feel it represents in today’s industry?

The story behind my success comes from wanting to solve real problems I kept encountering in my work as a researcher. I noticed how often teams struggled to connect user insights with business or design decisions, and that inspired me to create a solution that makes research more transparent, visual, and practical. What this represents in today’s industry is the growing need for tools and practices that bridge gaps—between data and decisions, between speed and depth, and between creativity and rigor. It shows that research is no longer just about reports; it’s about creating systems and experiences that empower teams to act quickly and confidently.

4 What do you believe set your project apart in such a competitive field? Were there specific elements or strategies that made it shine?

What set my project apart is that the pain points came directly from my own real experiences at work. I wasn’t just imagining problems—I had lived them, which gave me a grounded understanding of what solutions were actually needed. At the same time, I brought my background as a researcher into the process. I used the same rigor I apply in user research to shape the project—building a clear framework, testing ideas carefully, and ensuring every feature connected back to real user needs. This combination of firsthand experience and research-driven design helped the project stand out in a highly competitive field.

5 Every project has its challenges. Can you share a significant obstacle you faced during this process and how you overcame it?

One of the biggest challenges I faced was that I hadn’t done design work for some time. It took me a while to get back into it and regain familiarity with the tools and processes. At first, it felt slow and even frustrating, but I reminded myself that the learning curve was part of the journey. What helped me overcome it was approaching it the same way I approach research—step by step, with patience and curiosity. I set aside extra time to re-learn the basics, sought feedback whenever possible, and treated it as an opportunity to grow new skills. In the end, that experience not only helped me complete the project but also gave me more confidence to step beyond my comfort zone.

6 Winning an award of this caliber often brings recognition. What do you hope this achievement will mean for your career, your team, or your agency in the long run? Have you already noticed any changes or opportunities arising from this recognition?

Winning this award has given me greater confidence and visibility as a researcher. For my career, I hope it opens new opportunities to collaborate and take on projects with broader impact. For my team and company, I see it as recognition that our work can stand out not only internally but also on a global stage. I’ve already noticed growing curiosity about my project, with more people wanting to hear the story behind it. That kind of attention creates opportunities for new conversations, partnerships, and ways to take the work even further.

7 What has the reaction been from clients, audiences, or stakeholders about your winning entry? Any feedback or memorable moments that stand out?

Honestly, I haven’t even told my co-workers yet—I’m secretly hoping to aim for an even higher prize before I “show off” to them! But for the people who do know, the reaction has been really encouraging. Friends and peers have told me it’s inspiring to see research work recognized in a creative award space, and that kind of feedback motivates me even more.

8 For those aspiring to achieve similar success, what advice would you offer to help them not only thrive in their industries but also craft compelling, award-worthy entries? Are there specific practices, mindsets, or strategies you believe are key?

My advice would be to start from something real. The strongest projects often come from your own lived experiences or the pain points you’ve witnessed up close. That’s what makes the work authentic and easier for others to connect with.

9 The creative industry is constantly evolving. How do you view these changes, and where do you hope to position yourself in the future?

I see the creative industry moving faster than ever, especially with AI and new tools transforming how we work. To me, this is both exciting and challenging—it pushes us to adapt while opening doors to new ways of creating and connecting ideas. In the future, I hope to position myself at the intersection of research, design, and technology. I want to continue bringing rigor and human-centered thinking into these evolving spaces, ensuring that creativity remains meaningful and impactful—not just trendy.

10 Entering awards can be daunting for many, especially those just starting out. What would you say to individuals who have limited experience, or are hesitant to showcase their work in competitions? How can they build confidence and see the value in participating?

I’d say—just go for it. You don’t need to wait until everything feels perfect. Even with limited experience, putting your work out there is already a big step, and competitions are a great way to learn how to present your ideas clearly. The process itself builds confidence. You start to see your project from new angles, and sometimes the feedback or recognition you receive surprises you. Whether you win or not, you gain practice, visibility, and momentum—and that’s the real value of participating. It keeps you growing and moving forward.

11 Creativity thrives on community. What message would you like to share with fellow creatives, marketers, and advertising professionals?

Creativity doesn’t happen in a vacuum—it grows when we exchange ideas, share honest feedback, and celebrate each other’s wins.

12 Winning is a team effort in many cases. Is there someone or a group of people you’d like to dedicate this achievement to, and why?

I’d like to dedicate this achievement to my designer friends. They not only gave me valuable feedback and suggestions along the way but, more importantly, gave me the confidence to keep moving forward. Their support reminded me that creativity is never a solo journey, and having people who believe in you makes all the difference.

13 If you could describe your award-winning entry in one sentence, what would it be and why?

My entry is a research-driven creative tool that transforms real pain points into clear, visual, and actionable insights—because I believe the best design begins with genuine problems and leads to meaningful impact.

14 Finally, what’s next for you? Any exciting projects or upcoming goals that you’d like to share with us and the audience?

Next, I want to keep building on this momentum. I’m working on projects that combine research, design, and AI, and I’m excited to explore how they can make problem-solving more accessible for both teams and users. One of my goals is also to share more of my work with the community—through talks, writing, and collaborations—so that the impact extends beyond a single project.

WINNING ENTRY

Website
2025
MUSE Winner - DiveDeep AI-Your AI assistant for research

Entrant Company

Qianyu Liang

Category

Website - SaaS (NEW)

Website
2025
MUSE Winner - DiveDeep AI-Your AI assistant for research

Entrant Company

Qianyu Liang

Category

Website - New Category