MUSE Platinum

2021

Verizon 'The Reset'

Entrant Company

Madwell

Category

Video - Video / Others___

Client's Name

Verizon

Country / Region

United States

As a leading telecom and tech brand, Verizon has a lot at stake in convincing Avid Gamers that Verizon 5G Ultra Wideband is truly distinct. But as more brands enter the space, the more they’re met with skepticism and frustration—especially brands without a gaming history. Verizon couldn’t just appear with a list of RTBs trying to sell gamers on service. First Verizon needed to prove it was a true community insider, understanding the frustrations of lag and the joy of nerding out over favorite games.



So we made a film that put familiar, frustrating connectivity issues gamers know and love (to hate) into the real world. We filled it with authentic glitches and deep-cut Easter eggs to give gamers of all stripes something new to see with every watch. But things in our wild world aren’t going haywire for no reason; every glitch in the film is a direct reference to something gamers commonly experience due to poor, laggy connections. The visual effects crescendo into a cacophony of glitches that ultimately breaks the world...before a reset and the arrival of 5G Ultra Wideband resolve the issues and return the world to crystal clarity.



Verizon 5G Ultra Wideband will change connectivity as we know it—particularly when it comes to the world of gaming. So we packed “The Reset” full of references and in-jokes only gamers would get to show them what a glitch-free experience could feel like on the other side of 5G Ultra Wideband.

Credits

Agency
Madwell
Co-founder / Chief Creative Officer
Chris Sojka
Creative Director
Ryan Howard
Copy Director
David Salisbury
Associate Creative Director
Micky Treutlein
Associate Creative Director
Matt Fry
Associate Creative Director
Alex Kaufman
VP, Client Services
Gaby Benitez
Account Director
Colin McKenzie
Account Supervisor
Kristen Paterno
Chief Operating Officer
Sandy Sherman
Senior Producer
Jacquelyn Maloney
Creative Producer
Hilary Krishnan
Strategy Director
Ben X Trinh
Client
Verizon
EVP, Chief Marketing Officer
Diego Scotti
SVP, Chief Creative Officer
Andrew McKechnie
VP, Creative Marketing
David Bowen
Director, Creative Marketing
Colby Schneider
Manager, Creative Marketing
Will Langenberg
Manager, Broadcast Production
Emily Fleischer
Business Affairs Company
Hailstorm
Founder, CEO
Michelle McKinney
Partner, Business Affairs Director
Christina Rust
Production Company
Independent Media
Director
Doug Liman
Production Company, Executive Producer/Managing Director
Susanne Preissler
Production Company, Executive Producer
Liam Ahern
Production Company, Head of Production
Jeanne Stawiarski
Line Producer
Paul Ure
Director of Photography
Hoyte Van Hoytema
Editorial Company
Lost Planet Editorial
Editor
Saar Klein
Assistant Editor
Danny Conner + Steven San Miguel
Editorial Executive Producer
Krystn Wagenberg
Editorial Producer
Casey Cayko
Color Company
MPC LA
Colorist
Kristopher Smale
Color Executive Producer
Meghan Lang Bice
Color Producer
Caitlin Forrest
VFX/ Post Production Company
MPC NY
VFX Creative Director
Alvin Cruz
2D Lead
David Piombino
3D Lead
Chris Bernier
VFX Managing Director
Angela Lupo
VFX Executive Producer
Matthew Loranger
VFX Producer
Gwen Frey + Nicole Melius
VFX Production Coordinator
Stephen Dierks
VFX Supervisor
Alvin Cruz, Brandon Thomas
Sound Design Company
Machine Head
Sound Designer
Stephen Dewey
Mix Company
Lime Studios, Santa Monica
Mix Executive Producer
Susie Boyajan
Mix Senior Producer
Kayla Phungglan
Mixer
Jeff Malen + Matt Miller
Mix Assistant
Meg Ochs + Ian Connie
Music Track
"A Life of Illusion" Performed by Joe Walsh
"A Life of Illusion" Performed by Joe Walsh
Written by Kenny Passarelli & Joe Walsh
"A Life of Illusion"
Courtesy of Ralip Music, Wow and Flutter Music and Sony Music Publishing
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