MUSE Silver

2022

THE NEXT GENERATION OF PROPERTY MANAGEMENT

Entrant Company

iDWELL

Category

Website - Best User Experience

Client's Name

Country / Region

Germany

iDWELL is a mobile CRM software specially designed for property management. It automates routine processes and makes your work easier. Property management is a complex and stressful task. Managers work with a large amount of information, documents, contractors. As iDWELL's main objective has always been to enable customers to work faster and more efficiently with the latest technology, iDWELL needed a redesign that included all the new tools and features. The redesign team has developed a new user interface style that is lighter, more user friendly and efficient. We structured the current elements, created a single library of components, which ensured a holistic perception of the dashboard. The important design objective was to expand and improve the user experience. We have achieved this by unifying all communication channels on one platform. This has helped bridge the information gap between tenants, landlords, contractors and property managers and speed up the communication process. To facilitate the work of managers with large amounts of data, we have created a convenient and flexible search filter setting. It was important for iDWELL to let the clients of the companies speak out, so we added the ability for tenants to leave comments, participate in chats and rate. This opportunity gives insight into the needs and desires of customers, as well as gives a high appreciation of customer service. That way we can guarantee that our product is constantly improved and remains user-friendly.

Credits

Senior Product Designer
Maria Grinin
Product Design
Daria Tatar
Product Designer
Valeria Ganina
Senior back-end programmer
Ilya Bezmenov
Senior front-end programmer
Dmitry Zhiganov
System analyst
Ekaterina Penkova
System analyst
Irina Semenova
Senior QA engineer
Vladimir Konstantinov
Architect, Founder
Vladimir Kim
CEO
Alexander Roth
СТО, Co-Founder
Alexander Usunov
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