MUSE Silver

2024

Delta Air Lines - End of Summer Employee Care-A-Van Tour

Entrant Company

Engine Shop

Category

Event - Celebration Event

Client's Name

Delta Air Lines

Country / Region

United States

Delta Air Lines orchestrated a remarkable celebration honoring its employees' exceptional performance through a unique wellness-focused mobile tour named the Care-A-Van. This initiative was a testament to the outstanding achievements recorded during a record-breaking summer. The Care-A-Van traversed 13 major U.S. cities over five weeks, stopping at 21 locations across 14 airports. It transformed various airport areas such as tarmacs, in-flight lounges, hangars, Operations Control Centers, and corporate offices into vibrant celebratory zones.

The tour offered various activities to promote employee relaxation, enjoyment, and camaraderie. These activities included shoulder massages, local cuisine, and custom-made ice pop treats. Additionally, interactive games and prize giveaways added to the excitement, while appearances by the beloved Delta mascot, Widgey, further enhanced the festive atmosphere.

Engine Shop aimed to revolutionize the airport employee experience through a cohesive branding strategy and immersive thematic environments. A dedicated microsite was created to keep employees updated on the tour's progress in real-time, fostering ongoing engagement and anticipation.

Working closely with vendors, the team developed unique features such as custom-wrapped mobile massage units and a golden ticket scratch-off system for distributing prizes, enhancing the overall experience. Moreover, to ensure inclusivity and nationwide participation, 'party-in-a-box' toolkits were distributed to 81 airports, enabling employees from various locations to join in the end-of-summer celebrations.

The Care-A-Van's impact extended beyond traditional airport settings, reaching various Delta facilities and ensuring employees from diverse backgrounds and roles could engage with the initiative. This inclusive approach fostered a sense of unity and belonging across the organization.

Ultimately, the Care-A-Van initiative facilitated invaluable in-person connections, engaging 58,442 individuals from Delta's extensive network of 90,000 employees. This remarkable turnout effectively reached nearly 60% of the entire Delta Air Lines employee base, underscoring the initiative's success in recognizing and celebrating the remarkable contributions of its workforce.

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