MUSE Platinum

2026

W Hotels x Hotel Tales

Entrant

TUX Creative House

Category

Social Media - Travel & Tourism

Client's Name

W Hotels

Country / Region

United States

Objective
W Hotels broke onto the hospitality scene in loud opposition to "The Beige Age," an era of bland uniformity. W Hotels redefined the industry with vibrant, design-forward experiences.
As the luxury landscape shifted toward a new generation of travelers, the brand sought a marketing platform reflecting bold, design-driven environments across its properties – a campaign that would reclaim their place as cultural tastemaker in the eyes of an ever more discerning creative class.
Execution
To bring this campaign to life, we returned to the beginning – those unforgettable moments that can only happen at W Hotels, and the iconic characters who lived them.
Our talent approach became the campaign's hinge. We worked with a diverse range of cultural figures including actor Chloë Sevigny, artist Orville Peck, and multimedia artist Miranda Makaroff, whose unique perspectives naturally lent themselves to the "you had to be there" moments W Hotels is known for.
With its blend of ironic storytelling, bold visual language, and culturally resonant talent, Hotel Tales brought W Hotels' brand promise, "check in to the extraordinary," to life through long-form video, paid media, and dark social.
The campaign expanded globally with four additional episodes featuring Kenny Kwan (W Macau – Studio City), Emma Winder (W Budapest), Isaac Carew (W Florence); Adwa Bader (W Dubai - Mina Seyahi) – validating the concept's compelling nature regardless of language and market.

Credits

Senior Vice President, Global Brand Leader / W Hotels
George Fleck
Global Head of Luxury Marketing / W Hotels
George Hammer
Senior Director, Global Brand Marketing / W Hotels
Simon Kopec
Senior Manager, Global Brand Marketing / W Hotels
James Bardwell
Senior Director, Global Luxury Content Marketing / W Hotels
Christine Espinoza
Senior Manager, Global Luxury Content Marketing / W Hotels
Chrissy Cox
VP Creative, Partner / TUX Creative House
Chelsea Matthews
Creative Director / TUX Creative House
Alice Ware
Executive Producer / TUX Creative House
Jonathan Godinho
Client Partner Lead / TUX Creative House
Kim-Mai Lam
Senior Copywriter / TUX Creative House
Emily Wilkinson
Copywriter / TUX Creative House
Patrik Kabongo
Director / TUX Creative House
Dana Boulos
Photographer / TUX Creative House
Clara Balzary
Post Production
Caravan
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