MUSE Platinum

2026

Coach x The Sims 4

Entrant

Coach

Category

Experiential & Immersive - Games

Client's Name

Coach

Country / Region

United States

Gallery

About The Entry

Building off Coach’s success of its 2024 debut into gaming, bringing its Spring “Find Your Courage” campaign to players on Roblox and Zepeto, Coach decided to tap into gaming once again as a tool to amplify its “Courage to Be Real” brand purpose and ignite fandom.
In January 2026, Coach launched its virtual collection in The Sims 4. Rather than interrupt gameplay with traditional static branding placements, the integration was designed for seamless brand immersion, enriching the creative systems players already loved and promoting courageous self-expression through the in-game experience.
The collection saw the addition of nine virtual wearables based on IRL Coach ready-to-wear, with options including shirts, jackets, skirts, jeans and Coach’s Soho sneaker. Found in The Sims 4’s “Create a Sim” character customisation platform, players could use over 65 different print and colour variations to create hundreds of unique outfit combinations that celebrated each user’s individuality and style. Leaning into Sims worldbuilding, the in-game collection also offered branding in both English and Simlish, The Sims 4’s own language, for further player immersion.
In build mode, Coach’s signature Tabby and Brooklyn handbags were added, allowing players to infuse their interiors with Coach’s New York style, alongside a Coach trunk, that featured three pre-styled looks to trigger in-game moods – Playful, Flirty and Confident – when worn. Linking self-expression directly to in-game mechanics, this transformed the trunk from a cosmetic addition into an immersive storytelling tool that made a direct impact to players’ experience of the game.
To support the launch and engage an active, online community of Sims players, Coach devised and deployed an integrated launch campaign that spanned earned media, interviews, paid influencer content, earned influencer product gifting and a community competition. Coach was able to generate 31.9 million unique impressions in-game, over 122 million virtual try-ons, 176 pieces of earned editorial coverage, and 138 pieces of influencer content, with an overall positive community sentiment. Following the launch, amongst The Sims 4 players, the brand saw a 7% increase in familiarity, an 8% increase in consideration and a 7% increase in purchase intent.

Credits

SVP Global Visual Experience at Coach
Giovanni Zaccariello
Digital Director of Visual Experience at Coach
David Lehman
Snr. Director, Consumer Experience & Influencer at Coach
Amanda Viscelli
Associate Manager, Global Influencer & Creator Marketing at Coach
Vanessa Acosta
Snr. Manager, NA Creator & Influencer Marketing Retail & Outlet at Coach
Macketta Johns
Director, Global Brand Communications at Coach
Brooke Hudson
Associate Manager, Global Brand Communications at Coach
Olivia Pandolfo
Digital Project Manager at Coach
Tamara Bastaki
Assistant Manager, Emerging Platforms & Experiential Technology at Coach
Qinru Zhang
Design Associate, Ready-to-Wear at Coach
Corie Borgerhoff
Founder & Director at Swipe Right
Kirsty Endfield
Associate Account Director at Swipe Right
Lauren Crowther
Senior Account Manager at Swipe Right
Diana Place
Senior Account Manager at Swipe Right
Tori Murray
Account Executive at Swipe Right
Hannah Barrett
Associate Account Executive at Swipe Right
Karla Murray
Co-founder & Design Director at CyCyMyMy
Cynthia Bryan
Executive Producer at CyCyMyMy
Diane Knarr
Designer at CyCyMyMy
Reem Hinedi
Client Director at GeeIQ
Emmy Pollock
Client Executive at GeeIQ
Zuzana Kolenova
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