MUSE Gold

2022

Commitment to Excellence (C2EX) - Amp it Up

Entrant

NATIONAL ASSOCIATION OF REALTORS®

Category

Integrated Marketing - Integrated Marketing Campaign

Client's Name

National Association of REALTORS®

Country / Region

United States

Commitment to Excellence (C2EX) from the National Association of REALTORS® empowers REALTORS® to evaluate, enhance and showcase their highest levels of professionalism. It’s not a course, class or designation—it’s an Endorsement that REALTORS® can promote when serving clients and other REALTORS®.

C2EX platform has 11 self-assessments to measure your proficiency in 10 aspects of professionalism (11 for brokers), ranging from customer service to use of technology. In addition, C2EX offers members webinars, broker resources, promotional materials and engagement for state associations (C2EX Level Up Challenge).

Through the Amp It Up campaign we positioned C2EX as a means to ramping up their skill set so they can amp up their confidence, and turn their elevated expertise and commitment to excellence, into expanded capabilities that position them as a powerful client partner and a “next level” market expert. The Amp it up campaign moved from 65,000 users to 100,000, a 54% increase, and increased endorsed members 85% from 10,800 to 20,000.

Credits

Creative Director
Lish Ephraim
Marketing Manager
Natasha Grant
Marketing Specialist
Maeve McGovern
Marketing Director
Breanne Gingerich
Manager, Commitment to Excellence
Courtney Jones
Director, NAR Member Development
Kasey Pelphrey-Stewart
Copy Writer
Fran Donovan
Creative Director, Maddock Douglas
Chris Miller
Resource Manager, Maddock Douglas
Chrissy Zhan
Project Manager
Sally Whitemore
Vice President, Creative & Content Strategy
Susan Welter
Chief Marketing and Communications Officer
Victoria Gillespie
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