MUSE Platinum

2025

ZATCA - Customs day 2025

Entrant Company

PAVO

Category

Video - Government

Client's Name

The Zakat, Tax and Customs Authority

Country / Region

Saudi Arabia

To mark International Customs Day on the 26th of January, the anniversary of the World Customs Organization, the Zakat, Tax and Customs Authority (ZATCA) launched a powerful campaign titled “A Lasting Impact.,” The campaign set out to recognize the heroic efforts of customs employees who play a critical role in safeguarding society and supporting the global economy, while also showcasing the Authority’s leadership in innovation, digital transformation, and service excellence.
While the public is often exposed to news about seizures or new regulations, the campaign aimed to uncover the full journey behind each achievement, from the moment of action to its broader, long-term impact. By pulling back the timeline, the campaign spotlighted the challenges, sacrifices, and initiatives of customs professionals, and how their work contributes to national safety, global trade facilitation, and economic sustainability.
Anchored in the 2024 theme set by the World Customs Organization, calling for creativity and innovation, ZATCA positioned itself as a modern global model in customs leadership. Through this campaign, the Authority delivered a clear and compelling message: behind every customs success lies a lasting impact that extends far beyond borders.
The core visual execution was a cinematic video that used CGI techniques to portray the depth and continuity of customs work. It traced the unseen parts of each mission, from securing borders, to managing global supply chains, to digitizing customer services, and presented them in a visually engaging and accessible way.
The campaign quickly rose to global attention, thanks to its universal message and emotional clarity. It sparked strong engagement across social platforms and received public support from multiple government agencies. More than a tribute, “A Lasting Impact” became a statement of pride, purpose, and progress, amplifying ZATCA’s voice on the international stage.

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